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Touchline Creative – Privacy Policy

Last Updated: 27th November 2025

Touchline Creative (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you use our services or visit our website.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Contact number

  • Billing information

  • Social media handles (if relevant to the service)

Club or Player Information

  • Logos, photos, match details

  • Content you submit for graphics or press releases

Usage Data

  • Visits to our website

  • Interactions with our digital services

We only collect information that is necessary to deliver our services effectively.

2. How We Use Your Information

Your data is used to:

  • Provide and deliver our creative services

  • Communicate with you about projects, updates, or support

  • Process payments

  • Improve our services and user experience

  • Comply with legal or regulatory obligations

We do not sell, rent, or share your data with third parties for marketing purposes.

3. Legal Basis for Processing

We process personal data based on:

  • Performance of a contract (providing services you have purchased)

  • Your consent

  • Our legitimate interests (improving services, communication)

  • Legal obligations

4. Data Storage & Security

  • Your data is stored securely and accessed only by authorised personnel.

  • We take reasonable technical and organisational measures to protect your information.

  • Transmission of data over the Internet is not completely secure; however, we strive to protect your information to the highest standard.

5. Sharing of Information

We may share data only when necessary:

  • With payment processors (e.g., Stripe, PayPal)

  • With third-party platforms used to deliver services (e.g., Canva)

  • When legally required by authorities

We do not share personal data with advertisers.

6. Data Retention

We keep your data only for as long as necessary:

  • Project files: up to 12 months after delivery

  • Personal information: for as long as you remain a customer

  • Financial records: up to 6 years, as required by UK law

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccuracies

  • Request deletion of your data

  • Withdraw consent

  • Request a copy of the data we hold

  • Object to certain types of processing

Contact us at [Insert Email Address] for requests.

8. Cookies

Our website may use cookies to improve performance and user experience. You may disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
finn@touchlinecreative.com
[Insert Website]

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